Dynamics 365 App for Outlook Option Not Available

Symptoms

A customer couldn’t see the Dynamics 365 App for Outlook option in their Dynamics 365 Online instances, despite of having followed the steps described in https://technet.microsoft.com/en-us/library/dn946901.aspx.

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Using Microsoft Flow to Solve Business Problems

What is Microsoft Flow? With Flow you can setup automated workflows between your favourite apps and services to synchronise records and files, receive notifications, collect data, and more – and forget about repetitive tasks you or your team have to do.

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